Absolute best customer service ever! They have great cars at great prices!
I had just bought a truck from them there was a issues with this vehicle and Jennifer the sales lady was totally honest about the issue and they took care of it I would recommend them to anyone looking for a used vehicle honesty and customer satisfaction is big in my eyes and Icon auto knocked it out of the park.
We drove 2 hours to purchase after searching for the car we wanted online. We received awesome service from both Shelby and Jennifer. Super communicative and accommodating. LOVE the text communication since sometimes a text is all it.
No hassle and was completely stress free was able to leave there with a 2009 ford edge that I absolutely love if anyone needs a car go to icon in lake Odessa cause they are the best Gracie and Jennifer are the best.
We went there on May 12th weekend with a specific vehicle we wanted and it was sold before we got there so the ladies took our name and kept us in mind for the next one that came in and that was today. The ladies are all very nice people.
Bought a used car from here which I'm really happy with but the sales and loan /manager women were so professional and on point and quick that my only complaint would b I didn't get enough time enjoying how brutally hot they both were ... %100 true story just sayin Service: Auto brake repair
I worked personally with Jennifer Steward! I would put 6 stars if I had the option! She waited an hour past closing to make sure we had everything we needed and drove off comfortably!
I bought a 2006 Volvo xc70 from here about a month ago and couldn't be happier with it. It runs great, clean interior, comfortable seats, and very cheap price for how great the car is. I live quite a ways away from here so Brandi was very helpful with getting me the preliminary specs I needed before I drove out (rust pics, startup video, etc). This place sells quality, and it's in such a quaint, peaceful location. Would definitely buy a car from here again if I ever wanted to.
Brandi was excited FOR me to have this car. She was lovely. The car is brilliant. She went above and beyond for the purchase. Exceeds expectations is what I would say. So happy.
I just bought a vehicle from M50 and it was a wonderful experience. Brandi couldn’t been more helpful if I’d been a family member. I am very pleased. The new management is working hard to rebuild the business and the confidence in our community. I admit they left me feeling good about working with them. Cheers to the gang.
As a novice in the world of purchasing vehicles, the process of buying a new car can get very intimidating! I cannot stress how exceptionally helpful, patient, and all-around WONDERFUL the team at M50 is - specially their sales manager, Brandi. I recently purchased a 2012 BMW from M50 and, after noticing a worrisome sound coming from the engine, proceeded to get it checked out. Unfortunately for me, I was served a bill that was close to $2000 for estimated repairs from the BMW dealership. I immediately called Brandi and she sent me to their shop mechanic (Chris at HandzOn Auto in Lansing also deserves a 5 star review for his immense knowledge and quick service) who promptly took care of all the issues with my precious new whip within two days. Brandi and the rest of the staff at M50 are honest people selling a great selection of wheels. I cannot recommend them highly enough for anyone who is looking to purchase a quality vehicle from quality people!!!